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At Bytecraft Studio, we are committed to delivering high-quality digital services. Since most of our work involves custom website development, Microsoft 365 configuration, IT consulting, software testing, and other personalized services, refunds are handled on a case-by-case basis.

By purchasing our services, you acknowledge and agree to this Refund Policy before project commencement.

Refunds may be considered in the following situations after review by Bytecraft Studio:

• ✔ Duplicate payments made accidentally.
• ✔ Payment received but the project has not yet started.
• ✔ We are unable to deliver the agreed service due to internal reasons.
• ✔ Refunds approved by mutual written agreement between the client and Bytecraft Studio.

Because our services are customized and require significant time and effort, refunds will generally not be provided for the following:

• • Website Development Projects
• • Shopify Store Development
• • WordPress Website Development
• • Microsoft 365 Setup & Migration
• • Business Email Configuration
• • SEO Optimization Services
• • Website Maintenance
• • Software Testing & QA Services
• • IT Support Services already delivered.

Clients may request cancellation before the project begins. Once design, development, migration, testing, or implementation has started, refunds may not be available because resources have already been allocated to the project.

If a project is cancelled after work has started, any completed work, milestones, or delivered services may be billed accordingly.

Refunds cannot be provided for digital products, software licenses, subscriptions, domain registrations, hosting, Microsoft 365 licenses, Shopify subscriptions, WordPress premium themes/plugins, or any third-party services purchased on behalf of the client.

Such purchases are governed by the refund policies of the respective third-party providers.

In exceptional situations, Bytecraft Studio may approve a partial refund based on the amount of work completed, project stage, and expenses already incurred.

• ✔ Work already completed will be deducted.
• ✔ Third-party expenses are non-refundable.
• ✔ Custom development hours already spent are non-refundable.
• ✔ Approved refunds will be processed using the original payment method whenever possible.

If you have questions regarding payments, cancellations, or refund eligibility, please contact Bytecraft Studio before purchasing any service. We'll be happy to clarify our policies and help you choose the right solution.